Store credit will be given for all returns. No returns are accepted after 30 days. All returns must have a return authorization number. All sized belts are custom sized per order and are non-returnable for exchanges or refunds. Ranger belts are an exception to this policy. We charge a base 15% restocking charge or $5.00 minimum (which ever is greater) on returns unless it is our error or the item is defective. Strips of leather are cut to order. The restocking charge on all strips is 25% ($5.00 minimum). We will not accept returns for leather that has been cut or damaged, videos or patterns or any item that we determine has been opened or used. Freight is not refundable unless it is our error.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Orders are normally shipped within 10 days depending on stock availability. During times of heavy order volume, this time frame may be exceeded. All shipments by UPS or USPS ONLY. All shipments are charged a Handling charge of $3.00 per package. Rolls of leather are charged a Handling charge of $4.00 per package.